Managed IT Services
Your outsourced IT department, with predictable monthly cost and clear SLAs.
How WeIT delivers Managed IT Services
For companies without a full IT team, we provide day-to-day support, monitoring and planning under one service agreement.
At a glance
What we offer
Each engagement is scoped to your sites, users and budget.
Dedicated Account Engineer
A named engineer who knows your environment.
Unlimited Helpdesk
Support for users by phone, email and remote session.
24×7 Monitoring
Alerts for outages, disk, backup and security events.
On-site Visits
Scheduled and emergency visits in Dhaka.
Asset & License Tracking
Inventory of hardware, software and renewals.
Security Management
Firewall, antivirus and patch management.
Vendor Management
We deal with ISPs and suppliers on your behalf.
Quarterly IT Review
Reports and recommendations for management.
Why choose WeIT Solution
Certified engineers
Specialists in networking, security and cloud who do the work themselves.
End-to-end delivery
Survey, design, supply, deployment, documentation and support from one team.
Multi-vendor expertise
Advice based on your requirements and budget, not one brand.
24×7 support
Hotline, remote support and SLA-backed on-site service in Dhaka.
Security by design
Segmentation, hardening and logging in every project.
From discovery to optimization
Discover
Understand your goals, users, sites and constraints.
Assess
Audit the current setup and identify risks and gaps.
Design
Architecture, IP/VLAN plan, bill of materials and quotation.
Validate
Review the design with your team and agree the scope.
Deploy
Install, configure and test with minimal disruption.
Document
Hand over diagrams, configurations and runbooks.
Monitor
Watch performance, health and security events.
Optimize
Regular reviews and improvements over time.
Platforms we work with
More from Solutions
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Give your people secure tools to work and collaborate from anywhere.
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Reliable, scalable and efficient infrastructure for your core applications.
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Move to Azure or AWS with a clear plan, controlled cost and no surprises.
View page →Ready to discuss your project?
Talk to a WeIT engineer about your requirements. We'll suggest the right approach and a clear quotation.