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Managed Services

24×7 monitoring, support and maintenance for your critical systems.

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Overview

How WeIT delivers Managed Services

Let our NOC and support desk look after your network, servers and security every day, so your team can focus on the business.

At a glance

Capabilities8
Platforms6+
Delivery modelEnd-to-end
Support24×7
Capabilities

What we offer

Each engagement is scoped to your sites, users and budget.

MS-01

24×7 NOC Monitoring

Proactive monitoring of devices, links and services with alerts.

MS-02

Helpdesk & Remote Support

Ticket-based support by phone, email and remote session.

MS-03

On-site Support

Engineer dispatch across Dhaka within agreed response times.

MS-04

Annual Maintenance Contract

Preventive maintenance visits and health checks.

MS-05

Patch & Update Management

Firmware, OS and security updates on a schedule.

MS-06

Backup Monitoring

Daily backup checks and regular restore tests.

MS-07

Managed Firewall

Policy changes, updates and monthly security reports.

MS-08

Monthly Reporting

Uptime, tickets, incidents and recommendations.

Why WeIT

Why choose WeIT Solution

Certified engineers

Specialists in networking, security and cloud who do the work themselves.

End-to-end delivery

Survey, design, supply, deployment, documentation and support from one team.

Multi-vendor expertise

Advice based on your requirements and budget, not one brand.

24×7 support

Hotline, remote support and SLA-backed on-site service in Dhaka.

Security by design

Segmentation, hardening and logging in every project.

Delivery journey

From discovery to optimization

1

Discover

Understand your goals, users, sites and constraints.

2

Assess

Audit the current setup and identify risks and gaps.

3

Design

Architecture, IP/VLAN plan, bill of materials and quotation.

4

Validate

Review the design with your team and agree the scope.

5

Deploy

Install, configure and test with minimal disruption.

6

Document

Hand over diagrams, configurations and runbooks.

7

Monitor

Watch performance, health and security events.

8

Optimize

Regular reviews and improvements over time.

Technology

Platforms we work with

ZabbixPRTGGrafanaFortinetMicrosoft 365Veeam

Ready to discuss your project?

Talk to a WeIT engineer about your requirements. We'll suggest the right approach and a clear quotation.

Call our hotline +8809655522522 Book a Consultation →
+8809655522522